Help And Support

For product information, registering a product, extending your warranty and other services, our helpful FAQ section below has the answers to your questions. Still can’t find what you’re looking for in the FAQs? Get in touch with us, we’re here to help.

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Product Registration

Registering your purchase with MyDEWALT allows you to access information about warranty service, latest updates and deals, rate and review your products.

Learn More

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Repairs and Spare Parts

Use our convenient locator to help you find your nearest authorised DEWALT service agent.

Find Service

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DEWALT Service

We take extensive measures to ensure all our products are made to the very highest standards and meet all relevant industry regulations.

Service & Support

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Warranty Information

Get all the information you need on warranty, repair or replacement of your product.

View Warranties

FAQs

Product Information

    Our convenient locator helps you to find your nearest authorised DEWALT retailer. Full details can be found here.

    XR FLEXVOLT is our revolutionary range of 54V cordless tools that give you the power of corded with the freedom of cordless. The XR FLEXVOLT battery is the only battery on the market that automatically switches from 54V to 18V enabling it to power both 18V and 54V power tools in the 18V XR and XR FLEXVOLT ranges. Find out more about XR FLEXVOLT here.

    Yes. XR FLEXVOLT batteries are backwards compatible with all 18V XR products and chargers — any XR 18V cordless power tool that you already have can be powered by an XR FLEXVOLT battery. Find out more about XR FLEXVOLT here.

    On product pages, you can find links to download manuals. To get to product pages enter a product by code or name in the in the search bar at the top of our web pages.

    The product page will list the vibration figures for your tool. To get to product pages enter a product by code or name in the search bar at the top of our web pages.

    For all technical information relating to anchors and fastenings please click here.

    Guarantee

      Users can extend the warranty of their DEWALT tools for up to 3 years. Simply subscribe to MYDEWALT, follow the instructions to register your product, and add it to your Tool Overview within 4 weeks of purchase. To subscribe, click here.

      Use our convenient locator to help you find your nearest authorised DEWALT service agent. More details can be found here.

      You can view the full terms & conditions of your guarantee here.

      Service & Technical Information

        In order to find accurate parts, manuals and drawings for your tool you must know the tool's model number and type number. On DEWALT tools, the model number and type number are usually on the warning label or nameplate typically found on the bottom or side of the tool. The label for larger equipment, like generators, can be found on the top of the equipment.  For help finding your model number please click here.

        The serial number of your tool can usually be found either on the rating label or within the battery compartment. It will either be a series of numbers or a mixture of letters and numbers. For help finding your serial number please click here.

        The date code is the year of manufacture followed by the week and the plant. For example, a product made in the second week of 2017 in plant 59 would be 2017- 02 59. For help finding your date code please click here.

        You can contact Service Technical by visiting our service website here.

        Find a Local Retailer

        DEWALT products and accessories are available online and at retailers nationwide. Search for retailers near you by postcode or city.